Claims Collector

Job Description

As a Claims Collector, you will manage all aspects of the insurance claims process, from processing payments to communicating with clients and insurance providers. We value accuracy and efficiency, making this a great opportunity for those who are organized and customer-focused.

Responsibilities

• Manage the claims process from start to finish, ensuring accuracy.
• Provide assistance to clients regarding their claims status and issues.
• Develop and maintain positive relationships with clients and insurance providers.
• Process claims changes and updates as necessary.
• Identify areas for improvement within the claims process.
• Train new team members on claims processing procedures.
• Prepare reports and documentation for management review.
• Uphold compliance with company policies and legal requirements.
• Participate in workshops to improve claims processing skills.
• Support various administrative functions as required.

Requirements

Education

• Bachelor's degree in Business Administration or a related field
• Master's degree preferred, but not required

Experience

• 2+ years of experience handling medical claims is a plus

Technical Skills

• Data Entry Software
• Database Management

Soft Skills

• Teamwork
• Problem-Solving Skills

Certifications

• Certified Professional Coder (CPC) - Preferred

Languages

• English: Fluent

Advantageous

• Bilingual Skills: Ability to communicate in a second language, such as Spanish, is a plus.
• Experience with Claims Auditing: Prior experience in auditing claims can be advantageous.

Benefits

• Comprehensive health benefits including dental and vision coverage
• 401(k) retirement savings plan with employer contributions
• Generous vacation and sick leave policies
• Opportunities for career advancement and training

Company Culture

• Continuous Improvement: We encourage ongoing learning and development to enhance team skills and performance.
• Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees, offering flexible working options.
• Inclusivity: We celebrate diversity and are committed to creating an inclusive workplace for all.