Counter Attendant

Job Description

As a Counter Attendant at Foodies Delight Inc., you will play a crucial role in delivering outstanding customer service. Your primary responsibility will be to efficiently serve customers at the counter, take orders accurately, and maintain a clean work area. You will interact with customers daily, ensuring their satisfaction and handling any concerns with professionalism.

Responsibilities

• Engage with customers to ensure a positive dining experience.
• Process food orders through the POS system with efficiency.
• Ensure all food items are prepared according to set standards.
• Clean and sanitize workstations according to health regulations.
• Support team members during peak hours to improve service speed.
• Collaborate with kitchen staff to ensure timely order delivery.
• Handle customer feedback and resolve issues effectively.

Requirements

Education

• High school diploma or equivalent

Experience

• Prior experience in food service is advantageous

Technical Skills

• Cash register handling
• Customer service software

Soft Skills

• Customer Interaction
• Problem Solving

Certifications

• Food Safety Certification

Languages

• English: Fluent

Advantageous

• Previous leadership experience: Experience in a supervisory role in food service settings is beneficial.
• Availability to work flexible hours: Ability to cover shifts as needed.

Benefits

• Comprehensive health benefits package.
• 401(k) retirement plan with company matching.
• Paid time off and holiday pay.
• Opportunities for advancement.

Company Culture

• Customer-Centric Approach: Our focus is always on delivering the best experience for our customers.
• Fun Work Environment: We foster a fun and engaging atmosphere for our team members.
• Community Involvement: We actively participate in local community events and support charitable causes.