Food Service Manager

Job Description

We are seeking a passionate Food Service Manager to lead our cafe operations. You will manage staff, oversee inventory, and ensure top-notch customer service, all while contributing to a warm and inviting atmosphere.

Responsibilities

• Direct day-to-day operations of the cafe to ensure smooth functioning.
• Train and develop staff to provide excellent customer service.
• Examine and manage inventory levels to help minimize waste.
• Establish health and safety regulations and ensure compliance.
• Plan promotional activities to boost cafe visibility and sales.
• Monitor and respond to customer feedback for continuous improvement.
• Handle customer inquiries and complaints professionally.

Requirements

Education

• Associate's degree in Hospitality Management is preferred

Experience

• 4-6 years of experience in the food and beverage sector

Technical Skills

• Staff Training
• Scheduling

Soft Skills

• Problem-solving
• Teamwork

Certifications

• First Aid Certification

Languages

• English: Fluent

Advantageous

• Knowledge of food trends: Understanding of current food trends to implement in menu offerings.
• Barista experience: Experience in coffee preparation and working with espresso machines.

Benefits

• Comprehensive health benefits including dental and vision.
• Retirement plan with company contributions.
• Opportunities for continuing education.
• Supportive and inclusive workplace culture.

Company Culture

• Innovation: We embrace creativity, encouraging team members to innovatively approach challenges.
• Employee Engagement: We prioritize employee engagement and offer opportunities for professional development.
• Inclusivity: We promote an inclusive work environment where diversity is celebrated.