City Carrier Assistant (CCA)

Job Description

As a City Carrier Assistant (CCA), you will be responsible for delivering and collecting mail and packages within a designated area. This position requires efficiency and adherence to postal regulations while providing outstanding customer service.

Responsibilities

• Follow the designated delivery routes and ensure timely mail collection.
• Interact with customers to provide excellent service.
• Collect payments for services when required.
• Participate in training sessions on operational updates.
• Utilize postal service technology for tracking deliveries.
• Ensure compliance with safety and security protocols.
• Manage delivery schedules efficiently and effectively.
• Assist with handling undeliverable mail.
• Support other delivery personnel as necessary.
• Actively contribute to team success through collaboration.

Requirements

Education

• High school diploma or equivalent

Experience

• Experience with USPS procedures and guidelines is advantageous

Technical Skills

• Basic Computer Literacy
• Local Geography Knowledge

Soft Skills

• Problem-Solving
• Adaptability

Languages

• English: Fluent

Advantageous

• Prior Mail Delivery Experience: Experience in mail delivery is a plus but not required.

Benefits

• Comprehensive health coverage including dental and vision.
• 401(k) plan with generous company match.
• Paid time off including holidays.
• Employee assistance programs.

Company Culture

• Inclusivity: We are dedicated to creating an inclusive workplace where diversity is celebrated.
• Professional Development: We encourage continuous learning and provide opportunities for career advancement.