Telecommunications Equipment Installer and Repairer

Job Description

As a Telecommunications Equipment Installer and Repairer at Tech Solutions Corp., you'll be integral to ensuring customer satisfaction by providing technical support and resolving equipment issues efficiently. Your role will involve installing, maintaining, and repairing telecommunications equipment in various settings.

Responsibilities

• Lead installation projects for telecommunications systems.
• Identify issues and implement corrective actions for service reliability.
• Assist customers with equipment inquiries and support needs.
• Keep accurate logs of installation and repair activities.
• Train new hires on equipment handling and customer service best practices.

Requirements

Education

• High school diploma or equivalent
• Bachelor's degree in Telecommunications or related field is preferred

Experience

• 1-3 years of experience in telecommunications

Technical Skills

• Telecommunications knowledge
• Familiarity with CRM software

Soft Skills

• Attention to detail
• Teamwork

Certifications

• Telecommunications Technician Certification
• OSHA Safety Certification

Advantageous

• Familiarity with VoIP systems: Experience with Voice over Internet Protocol systems and configuration.
• Prior experience in a call center environment: Experience working in customer support roles, handling inquiries and providing solutions.

Benefits

• Comprehensive health insurance options
• Retirement savings plan with employer contributions
• Flexible work schedules
• Access to wellness programs

Company Culture

• Diversity and Inclusion: We embrace diversity and are dedicated to creating an inclusive workplace.
• Employee Recognition: We recognize and reward the contributions of our employees, fostering a culture of appreciation.
• Work-Life Balance: We promote a healthy work-life balance, offering flexible schedules and remote options.