Medical Secretary and Administrative Assistant

Job Description

The Medical Secretary and Administrative Assistant plays a crucial role in the healthcare facility by managing patient admissions, verifying insurance details, and facilitating communication between departments. This position requires strong organizational skills and the ability to handle sensitive information with discretion.

Responsibilities

• Manage the patient registration process from start to finish.
• Confirm insurance information and benefits for patients upon arrival.
• Collect patient payments and ensure proper documentation is filed.
• Respond promptly to phone inquiries and provide exceptional customer service.
• Work with healthcare providers to facilitate patient care and flow.
• Assist in maintaining a tidy and organized front desk area, welcoming patients effectively.
• Handle confidential patient information with the utmost discretion.
• Adhere to infection control and safety protocols.
• Perform clerical tasks such as filing, faxing, and data entry to support office operations.

Requirements

Education

• High school diploma or equivalent required
• Bachelor's degree in healthcare administration or related field is a plus

Experience

• Minimum of 2 years of experience in a similar role.

Technical Skills

• Data Entry
• Filing Systems

Soft Skills

• Multitasking
• Interpersonal Skills

Certifications

• Certified Medical Administrative Assistant (CMAA)

Languages

• English: Fluent

Advantageous

• Experience with healthcare compliance regulations: Understanding of HIPAA and other regulatory frameworks is beneficial.
• Certification as a medical coder or biller: Additional credentials in coding or billing will enhance the application.

Benefits

• Comprehensive health benefits including dental and vision
• 401(k) with generous employer contribution
• Flexible working arrangements
• Employee assistance programs and wellness initiatives

Company Culture

• Inclusivity: We promote a culture of diversity and inclusion, welcoming individuals from all walks of life.
• Innovation: We encourage creativity and innovative thinking to enhance our healthcare services.
• Work-Life Balance: We value our team’s well-being and encourage a healthy work-life balance.