Entertainment and Recreation Services Manager
Los Angeles
FULL TIME
$60,000 - $90,000 / Year
($5,000 - $7,500 / Month)
($5,000 - $7,500 / Month)
Job Description
As an Entertainment and Recreation Services Manager, you will be responsible for overseeing operations within a vibrant entertainment facility. This role includes managing the team, organizing events, and ensuring customer satisfaction while maximizing revenue.
Responsibilities
- Direct daily operations of entertainment services, ensuring peak performance.
- Engage with customers to personalize their experience and foster loyalty.
- Analyze competition and market trends to anticipate customer needs and preferences.
- Develop staff schedules and manage payroll effectively.
- Implement feedback mechanisms to gather insights from customers and staff.
- Ensure compliance with local regulations and organizational policies.
- Facilitate team meetings to encourage input and celebrate successes.
- Lead initiatives to increase revenue through innovative service offerings.
Requirements
Education
- Bachelor’s degree in Recreation Management or related field
- MBA or relevant advanced degree is preferred
Experience
- 5+ years of experience in event planning or running recreation services
Technical Skills
- Customer Service
- Marketing Strategies
Soft Skills
- Teamwork
- Creativity
Certifications
- Certified Recreation Specialist (CRS)
- Event Planning Certification
Languages
- English: Fluent
Advantageous
- Knowledge of local community resources: Ability to leverage local networks to enhance recreation services.
- Proficiency in social media management: Experience in creating engaging content to attract customers.
Benefits
- Comprehensive health and wellness programs
- 401(k) retirement plan with matching contribution
- Flexible scheduling
- Discounts on recreational activities
Company Culture
- Inclusivity: We believe in creating an inclusive workplace where diversity is embraced.
- Growth Mindset: We encourage continuous learning and growth for all team members.
- Customer-Centric Approach: Our mission is to ensure a customer-first strategy in everything we do.
Status: Closed
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