Motorboat Operator

Job Description

As a Water Taxi Captain, you will play a pivotal role in ensuring the safety and comfort of our passengers as you navigate through Miami's beautiful waters. This hands-on position requires a passion for service and a commitment to excellence in safety and customer satisfaction.

Responsibilities

• Safely navigate the water taxi along designated routes and maintain schedule adherence.
• Perform routine checks on navigational equipment and emergency supplies.
• Communicate effectively with passengers and provide exceptional customer service.
• Document passenger counts, fares collected, and any incidents during shifts.
• Collaborate with team members to ensure smooth operations and excellent service.
• Engage in continuous improvement by providing feedback to management about service and operations.
• Stay informed about current weather conditions and adjust routes as necessary to ensure safety.

Requirements

Education

• High School Diploma or equivalent

Experience

• Experience in customer service, especially in tourism.

Technical Skills

• Safety Protocols
• Local Waterways Knowledge

Soft Skills

• Attention to Detail
• Problem-solving

Certifications

• Basic Safety Training (BST)

Languages

• English: Fluent
• Spanish: Conversational

Advantageous

• SCUBA Diving Certification: Additional skills in underwater rescue techniques.
• Foreign Language Proficiency: Ability to communicate with a diverse clientele.

Benefits

• Comprehensive health benefits package
• 401(k) retirement plan with company match
• Flexible hours with overtime opportunities
• Access to company events and outings

Company Culture

• Team-oriented Environment: We promote a culture of teamwork and collaboration, encouraging open communication and shared success.
• Commitment to Safety: Safety is our priority, and we maintain a strong focus on safety training and protocols.
• Diversity and Inclusivity: We embrace diversity and are committed to building an inclusive workforce.