Patient Registration Representative

Job Description

We are looking for a detail-oriented Patient Registration Representative to join our healthcare organization. In this role, you will be responsible for accurately registering patients, collecting necessary information, and ensuring a smooth registration process. The ideal candidate should possess excellent customer service skills and knowledge of medical terminology while demonstrating the ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet and assist patients upon arrival, ensuring a positive first impression.
• Input and maintain patient data in electronic health record (EHR) systems.
• Collect co-pays and verify patient insurance information during registration.
• Facilitate communication between patients and clinical staff.
• Ensure all necessary forms are completed accurately and thoroughly.
• Monitor and manage patient flow to minimize wait times.
• Participate in training sessions to improve registration processes.
• Assist with data entry and administrative tasks as needed.
• Educate patients about office policies and procedures.
• Maintain a clean and organized reception area.

Requirements

Education

• Associates degree in Healthcare Administration or related field

Experience

• 1-2 years of experience in patient registration or related roles.

Technical Skills

• Insurance Verification

Soft Skills

• Multitasking

Languages

• English: Fluent

Advantageous

• Certification in Medical Billing or Coding: Relevant certification is a plus.
• Bilingual in English and Spanish: Ability to communicate effectively in both languages.

Benefits

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Opportunities for professional development

Company Culture

• Teamwork: We promote a team-oriented culture where everyone's voice is valued.
• Integrity: We believe in honest communication and ethical practices.
• Continuous Improvement: We support continuous learning and development for all staff members.