As a Hotel Shuttle Driver, you will play a crucial role in guest satisfaction by providing timely and safe transportation services. Your ability to engage with guests while managing transportation routes is key to enhancing their stay.
Responsibilities
Transport guests to and from the airport and other designated locations.
Provide guidance and information about the hotel and local attractions.
Respond to guest feedback and resolve issues proactively.
Regularly check the vehicle's condition to avoid breakdowns.
Ensure guest safety during transport, especially in high-traffic areas.
Maintain punctuality to ensure guests are timely for their appointments.
Assist with overflow duties in other hotel areas as needed.
Requirements
Education
High school diploma or equivalent
Experience
Prior experience as a driver or chauffeur is preferred but not mandatory.
Technical Skills
Driving Skills
GPS Navigation
Soft Skills
Communication
Problem-solving
Customer Service
Languages
English: Fluent
Advantageous
Bilingual in Spanish: Ability to communicate effectively with Spanish-speaking guests.
Knowledge of local attractions: Familiarity with local points of interest to recommend to guests.