Tennis Club Manager

Job Description

The Tennis Club Manager is responsible for the overall management and daily operations of our tennis club. This includes overseeing staff, organizing tournaments, managing budgets, and enhancing customer satisfaction.

Responsibilities

• Direct all daily operations of the tennis club efficiently.
• Monitor staff performance and provide constructive feedback.
• Craft membership promotions and loyalty programs to attract new players.
• Direct the scheduling of lessons, court bookings, and events.
• Ensure high-quality equipment and resources for club members.
• Engage with local schools and organizations to promote junior tennis programs.
• Analyze member feedback and implement necessary changes.
• Create a welcoming atmosphere that invites both members and prospective players.
• Encourage participation in club-sponsored wellness and fitness programs.
• Report regularly to the Club Director on operational matters and progress.

Requirements

Education

• Bachelor's degree in Recreation Management or related field
• Advanced certifications in sports coaching are advantageous

Experience

• 3-5 years of relevant experience managing a tennis or sports facility

Technical Skills

• Event Planning
• Facility Management

Soft Skills

• Communication
• Problem-solving

Certifications

• USPTA (United States Professional Tennis Association) Certification
• CPR/AED Certification

Languages

• English: Fluent

Advantageous

• Experience with customer relationship management (CRM) tools: Ability to utilize CRM systems for member engagement and analytics.
• Social media marketing experience: History of promoting sports events through social channels.

Benefits

• Comprehensive health, dental, and vision coverage
• 401(k) retirement plan with company match
• Generous paid time off and holiday leave
• Opportunities for advancement and training

Company Culture

• Innovation and Creativity: We inspire creative approaches to club management and member engagement.
• Diversity and Inclusion: An inclusive workplace where diverse backgrounds and perspectives are valued.
• Results-driven Environment: We are focused on achieving excellence in all aspects of club operations.