Gambling Dealer

Job Description

As a Gambling Dealer at Casino Royale, you'll be at the forefront of player engagement, ensuring that guests enjoy an exciting and fair gaming experience. You will deal cards, manage gameplay, and uphold the integrity of the game, all while delivering exceptional customer service.

Responsibilities

• Supervise gameplay to ensure compliance with laws and regulations.
• Communicate productively with players and co-workers.
• Adapt to various game dynamics and player styles.
• Observe and report equipment malfunctions to management.
• Help implement new promotional games and offers.
• Contribute to team success by collaborating on game strategies.
• Participate in casino events to promote engagement.
• Assist in training sessions for new dealers.
• Develop strong rapport with regular players.
• Ensure all transactions are recorded accurately.

Requirements

Education

• High school diploma or equivalent

Experience

• 1+ years of experience as a Gambling Dealer is a plus.

Technical Skills

• Gaming Software Proficiency
• Mathematical Skills

Soft Skills

• Communication
• Teamwork

Certifications

• Valid State Gaming License

Languages

• English: Fluent

Advantageous

• Advanced Customer Service Training: Completion of courses relating to hospitality and customer service.
• Conflict Resolution Skills: Ability to effectively resolve disputes between players.

Benefits

• Comprehensive health coverage with dental and vision options
• 401(k) retirement plan with company match
• Flexible work hours and shifts
• Opportunity for career advancement and training

Company Culture

• Diversity and Inclusion: We are committed to a diverse workforce and celebrate different backgrounds.
• Innovation: We encourage innovative thinking and welcome fresh ideas from every team member.
• Community Engagement: We actively participate in community events to give back and engage with our local area.