Eligibility Interviewers, Government Programs

Job Description

Join our mission to assist job seekers as an Eligibility Interviewer. In this role, you will be responsible for conducting assessments, providing job search strategies, and connecting applicants with suitable job openings.

Responsibilities

• Provide personalized support to job seekers throughout their employment journey.
• Develop training and workshop materials to assist job seekers in enhancing their qualifications.
• Monitor and evaluate program effectiveness and make recommendations for improvement.
• Deliver presentations to local organizations and community groups about available workforce services.
• Collaborate with staff and stakeholders to streamline the job placement process.
• Contribute to team meetings to share insights on job seeker needs and best practices.

Requirements

Education

• Bachelor's degree in a relevant field

Experience

• 1-3 years of experience in customer service or related role

Technical Skills

• Case Management Software
• Data Analysis

Soft Skills

• Problem-solving
• Adaptability

Languages

• English: Fluent

Advantageous

• Job coaching skills: Experience in coaching or mentoring individuals in job search strategies.
• Knowledge of workforce development policies: Understanding of relevant policies that impact job seekers and employers.

Benefits

• Comprehensive health, dental, and vision insurance
• Employee assistance programs
• Work-life balance initiatives
• Generous paid time off

Company Culture

• Empowerment: We empower our employees to take initiative and make impactful decisions.
• Community Engagement: We actively participate in community service and outreach initiatives.
• Innovation: We encourage innovative thinking and approaches to problem-solving.