Travel Guides

Orlando FULL TIME $40,000 - $60,000 / Year
($3,333 - $5,000 / Month)

Job Description

We are looking for enthusiastic Travel Guides to help our clients navigate a variety of destinations and cruise options. The ideal candidate will have a passion for travel and strong interpersonal skills to provide exceptional service and recommendations tailored to clients’ needs.

Responsibilities

  • Guide clients through planning their vacation from start to finish by offering tailored advice and recommendations.
  • Handle customer requests and issues, ensuring all concerns are resolved efficiently and professionally.
  • Collaborate with the sales team to promote new cruise packages and special offers.
  • Develop and maintain a network of travel industry contacts to improve service offerings.
  • Analyze customer feedback and sales data to improve service quality and client satisfaction.
  • Participate in promotional events and industry conferences to represent the company.

Requirements

Education
  • High School Diploma or equivalent
  • Bachelor's degree in Travel and Tourism is preferred
Experience
  • 2+ years in travel industry or customer service environments
Technical Skills
  • Sales Proficiency
  • Computer Literacy
Soft Skills
  • Teamwork
  • Adaptability
Certifications
  • Certified Travel Associate (CTA)
  • Destination Specialist Certification
Languages
  • English: Fluent

Advantageous

  • Familiarity with travel insurance products: Understanding of various travel insurance options and how to offer them to clients.
  • Experience in customer relationship management: Proven ability to maintain customer relationships through effective communication and follow-up.

Benefits

  • Comprehensive health, dental, and vision plans
  • 401(k) plan with generous employer contributions
  • Flexible schedule options with remote work ability
  • Employee discounts on travel packages

Company Culture

  • Inclusivity: We strive to create an inclusive environment where diverse backgrounds and ideas are celebrated.
  • Recognition: We appreciate the hard work and dedication of our team, recognizing achievements and milestones.
  • Work-Life Balance: We value our employees’ time and encourage a healthy work-life balance through flexible schedules.
Status: Closed