Information Systems Technician

Job Description

Join our dynamic IT team as an Information Systems Technician. This role involves troubleshooting hardware and software issues, maintaining networks, and providing exceptional support to end-users.

Responsibilities

• Manage user accounts and permissions through Active Directory.
• Implement and monitor backup solutions to ensure data integrity.
• Troubleshoot hardware failures and coordinate repairs.
• Support the deployment of new technologies within the organization.
• Stay up-to-date on the latest IT solutions and industry trends.

Requirements

Education

• Bachelor's degree in Information Technology or related field
• Relevant certifications preferred.

Experience

• 3+ years of experience in IT support roles.

Technical Skills

• Microsoft Office Suite
• Backup and Disaster Recovery Solutions

Soft Skills

• Detail-oriented
• Adaptability

Certifications

• AWS Certified Solutions Architect
• Microsoft Certified: Azure Administrator Associate

Languages

• English: Fluent

Advantageous

• Experience in scripting languages: Proficiency in scripting for automation purposes.
• Exposure to ITIL Framework: Familiarity with ITIL guidelines and best practices.

Benefits

• Comprehensive health benefits including vision and dental.
• 401(k) with competitive employer match.
• Flexible working arrangements.
• Access to training programs and workshops.

Company Culture

• Continuous Learning: We support ongoing professional development for our employees.
• Work-Life Balance: We prioritize a healthy work-life balance for our employees.