Dry Cleaners Counter Clerk

Job Description

We are looking for a detail-oriented and customer service-focused Dry Cleaners Counter Clerk to join our team. The successful candidate will assist customers with their dry cleaning needs, ensuring garments are properly tagged and processed.

Responsibilities

• Engage with customers to understand their dry cleaning needs.
• Perform cash handling and maintain accurate records of transactions.
• Manage the flow of customer orders and ensure timely service.
• Learn about different fabrics and cleaning techniques to make proper recommendations.
• Assist in training new team members and provide guidance as needed.
• Maintain cleanliness of the service area and upholding safety standards.
• Encourage customer loyalty through exceptional service.
• Assist with marketing and promotion of services during peak hours.
• Utilize Point of Sale (POS) systems efficiently to streamline operations.
• Contribute feedback to management for process improvements.

Requirements

Education

• High school diploma or equivalent

Experience

• Prior experience in a customer-facing role is a plus.

Technical Skills

• POS Systems

Soft Skills

• Multitasking

Languages

• English: Fluent

Advantageous

• Knowledge of fabrics and textiles: Understanding different fabric types and their cleaning requirements.
• Bilingual in English and Spanish: Ability to communicate effectively with diverse customers.

Benefits

• Health insurance
• Paid time off
• Employee discounts on services
• Flexible work schedule

Company Culture

• Teamwork: We emphasize a strong team culture fostering collaboration and support.
• Customer Focus: Our primary goal is to provide exceptional service to our customers, ensuring their satisfaction.